Synkato Enhanced SMS

Synkato Enhanced SMS is a business texting app built for teams to manage customer conversations at scale. Use it to send and receive SMS and MMS, organize a shared inbox, and automate reminders, confirmations, and follow-ups for sales, support, and operations. Core features - Unified two-way messaging with a shared team inbox, conversation assignment, and internal notes - Campaign tools with contact lists, tags, templates, personalization, and scheduling for bulk or targeted sends - Delivery reports and analytics to track response rates, message outcomes, and team performance Ideal for appointment-based businesses, field services, logistics updates, and customer support that need reliable, compliant business SMS. Keywords: business SMS, team messaging, bulk texting, SMS automation, shared inbox, customer communication, analytics.

1. Download the app and sign in or create an account for your team, then verify or connect your business number. 2. Add contacts by importing a list or creating segments with tags and groups for targeted messaging. 3. Compose a message using templates or personalization fields, choose recipients, and send immediately or schedule for later. 4. Manage conversations in the shared inbox by assigning threads, adding internal notes, setting auto‑replies, and marking issues resolved. 5. Review delivery and response analytics, refine templates and segments, and enable automations such as reminders and keyword-based routing to streamline workflows.