My NTRA

The My NTRA app is a comprehensive resource for telecom users in Egypt, offering tools and information to help users better understand and manage their telecom services. From service quality maps to real-time issue reporting, the app empowers users to make informed decisions and ensures transparency in their interactions with telecom providers.

Download the app and create an account to access personalized features. Explore the educational content to learn about your rights and responsibilities as a telecom user. Use service quality maps to assess network performance and coverage in your area. Submit complaints directly through the app for a streamlined resolution process. Check the status of mobile number portability (MNP) requests if switching providers. Perform internet and network quality checks to evaluate your service levels. Stay informed with real-time updates and industry news to optimize your telecom experience.